Returns will ONLY be accepted if sent to:
E-Mail: [email protected]
Tel: +49 (0) 89 954 286 480
Please DO NOT send returns to the address below!
For more information on the RETURN POLICY please click here.
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During working days orders are usually processed and dispatched within 24 hours and our delivery service partners provide online parcel tracking facilities, active from 1-2 working days after dispatch. A typical delivery within the EU will reach the recipient within 2-7 business days, depending on the destination.
Shipping to Belgium, Netherlands, France, Italy takes 3-5 business days.
Shipping to USA, Asia, Australia with FEDEX EXPRESS takes usually 3-5 business days. In some cases, due to customs checks, the delivery can take longer, up to 15 business days.
From 01.01.2020, goods from the brands Nike, Jordan and Nike SB cannot be delivered to countries outside the EU.
Choose your country to see the shipping costs.
Our deliveries to third countries are tax-free export deliveries in accordance with the sales tax law § 4 No. 1a UStG. If the delivery takes place in non-EU countries, additional duties, taxes or fees may have to be paid by the customer, but not to the provider, but to the customs or tax authorities responsible there. The customer is advised to ask the customs or tax authorities for details before ordering.
For deliveries to the UK, the price quoted includes UK VAT. In the event of a return, any customs duties and handling fees will be reimbursed. A reimbursement of the shipping costs is excluded.